Planning an international journey from Russia with a world-class airline becomes much easier when you have direct access to professional support. The Qatar Airways Moscow Office serves as a dedicated customer service and ticketing center for passengers seeking reliable assistance before, during, or after their trip. Whether you are booking a new ticket, modifying an existing reservation, or clarifying baggage rules, the Moscow office ensures you receive structured and accurate guidance.
Qatar Airways is globally recognized for operational excellence, premium cabin services, and seamless global connectivity through Hamad International Airport in Doha. For travelers in Russia, the Qatar Airways Office in Moscow functions as a local extension of this international standard.
For additional information and updates, you may also refer to the official page of the a href="https://airofficedesks.com/qatar-airways/moscow-office-russia/"Qatar Airways Moscow Office/a.
Qatar Airways Moscow Office Contact Information
Before visiting or calling, it is essential to have accurate contact details. Below is the official information:
Office Address:
Presnenskaya Naberezhnaya, 6, стр. 2, 45, Moscow, Russia, 109028
Phone Number:
+974 4023 0000
Working Hours:
9:00 am to 5:00 pm (Monday to Friday)
Email Address:
support@qatarairways.com
Official Website:
https://www.qatarairways.com/
Passengers are advised to contact the office during working hours for prompt assistance regarding bookings, cancellations, and service requests.
Qatar Airways Office in Moscow – Passenger Assistance Hub
The Qatar Airways Office in Moscow is more than a sales counter. It is a centralized help facility designed to address passenger concerns in a structured manner. International travel involves multiple variables—fare conditions, transit policies, baggage regulations, and visa documentation. Having direct access to airline representatives simplifies these complexities.
Travelers can visit the office to:
Compare ticket prices across cabin classes
Understand fare conditions and restrictions
Modify travel dates or routes
Upgrade seats to Business or First Class
Clarify baggage allowances
Redeem Privilege Club miles
The in-person assistance ensures clarity, especially for passengers who prefer face-to-face consultation.
Qatar Airways Moscow Airport Office Details
For travelers departing from Moscow, Sheremetyevo International Airport serves as the primary gateway.
Airport Name:
Sheremetyevo – A.S. Pushkin International Airport
Airport Address:
Khimki, Moscow Oblast, Russia, 141400
Airport Contact Number:
+7 495 578 65 65
At the airport, passengers can resolve last-minute concerns such as check-in delays, boarding pass issues, baggage drop procedures, and gate information.
Qatar Airways Head Office Overview
For corporate or escalated concerns, the airline’s headquarters in Doha oversees global operations.
Head Office Address:
Main Office, Tower 1, Next to Al Mana Building, Doha, Qatar
Head Office Contact Number:
+974 4023 0000
Manage Booking Portal:
https://booking.qatarairways.com/nsp/views/retrievePnr.xhtml
Online Check-In:
https://www.qatarairways.com/en-us/services-checking-in.html
The headquarters manages policy updates, premium services, and international operational standards.
Services Offered by Qatar Airways Moscow Office
The Qatar Airways Moscow Office provides a comprehensive range of travel-related services designed to streamline your journey.
Flight Ticket Purchase
Passengers can purchase one-way, round-trip, or multi-city tickets. Staff members explain fare types, cancellation rules, and upgrade eligibility.
Reservation Modifications
Changes to travel plans are common. The office assists with:
Date and time adjustments
Route changes
Adding extra baggage
Seat selection
Meal preferences
Flight Cancellation Refunds
If cancellation becomes necessary, representatives provide clear information about refund eligibility, processing timeframes, and applicable deductions.
Check Flight Status
Passengers can verify real-time flight schedules, departure timings, and transit updates.
Baggage Assistance
Understanding Qatar Airways baggage allowance policies is critical to avoiding additional fees. The Moscow office provides clarity on:
Cabin baggage dimensions
Checked baggage weight limits
Excess baggage charges
Special baggage handling
Lost or Delayed Luggage
In case of missing baggage, staff guide passengers through claim registration and tracking procedures.
Visa Travel Documentation
While visa issuance is handled by embassies, the office provides general guidance regarding required travel documents for specific destinations.
Special Assistance Services
Passengers requiring wheelchair assistance, medical support, or special meal requests can arrange these services in advance.
Unaccompanied Minor Service
Parents can obtain detailed information regarding documentation and supervision procedures for children traveling alone.
Pet Travel Support
The office explains pet travel regulations, crate specifications, and necessary health certifications.
Manage Your Booking Efficiently
The Qatar Airways Office in Moscow plays a critical role after ticket issuance. Travelers frequently need to adjust reservations due to schedule changes, visa approvals, or personal commitments. Instead of navigating complex online systems, passengers can directly consult trained representatives who ensure modifications comply with fare rules and airline policies.
Additionally, Privilege Club members can inquire about mileage accrual, redemption options, and tier benefits.
Qatar Airways Baggage Allowance Policy
Baggage entitlements vary based on fare class and destination. Typically, Qatar Airways follows either a weight-based or piece-based system depending on the route.
Key aspects include:
Maximum weight per checked bag
Number of permitted baggage pieces
Cabin luggage size restrictions
Excess baggage cost calculations
For precise details tailored to your itinerary, it is recommended to verify allowances with the Moscow office before departure.
Why Fly Qatar Airways from Moscow?
Qatar Airways offers a superior travel experience supported by:
Award-winning cabin service
Modern aircraft with advanced in-flight entertainment
Premium Business Class suites
Extensive international route network
Seamless connections via Doha
Passengers traveling from Moscow benefit from smooth transit experiences and access to global destinations across Asia, Africa, Europe, Australia, and the Americas.
Final Thoughts
The Qatar Airways Moscow Office remains an essential support center for travelers seeking professional guidance. From booking affordable tickets to managing complex travel requirements, the office provides structured and reliable assistance.
By keeping the contact details of the Qatar Airways Office in Moscow accessible, passengers can minimize uncertainty and travel with confidence. With Qatar Airways’ global reputation for excellence and the Moscow office’s dedicated customer support, your journey from Russia can begin on a well-organized and stress-free note.
